Square Peg Associates

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German and/or French Speaking Customer Service Representative - Accrington

The Role

The main responsibility will be to provide a professional, efficient and effective service to customers at all times working for a leading global manufacturing company. This will include:-

  • To raise and process customer orders
  • To proactively resolve customer queries in a prompt and professional manner
  • Excellent communicator, both written and verbal in German and/or French
  • Ensure response times are adhered to and consumer  queries are handled in a professional approach at all times
  • Liaising with internal and external logistics and couriers, tracking customer orders
  • Liaising with production managers and internal sales departments
  • Supporting the team and communicating with fellow team members to achieve high levels of customer service and achieve targets

The Candidate


The successful candidate will have the following skills, experiences and attributes.

  • You MUST be Fluent in German or French and English language both verbal and written
  • Experience working in a busy customer service environment
  • Excellent communication and telephone manner
  • Excellent written skills with good grammar
  • Proven problem solver
  • Good all-rounder in aspects of time management and priority planning
  • Ability to work well under pressure
  • Friendly and approachable
  • Energised / Enthusiastic / Self-assured

Please forward your CV in Word format to apply for this position



Basic Info

First Name:
Last Name: *
Address 1:
Address 2:
Town:
Post Code:
Email:
Phone:
Mobile:

Professional Details

Highest Qualification Held:
Notice Period:
Skill Set:

Attachment Information

Cover Letter:

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HEAD OFFICE

F1D FIELDHOUSE MILL, FIELDHOUSE RD,
ROCHDALE, GT MANCHESTER OL12 0AA

01706 523079

EAST LANCS OFFICE

E INFO@SQUAREPEGASSOCIATES.CO.UK


01254 366105

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