Learning to Listen

We recently received a fantastic testimonial from our client Greg French at AFG Law, and I really wanted to post the testimonial here in our blog and say how much it still means to us to get great feedback. Myself and the team here at Square Peg are really passionate about what we do and when we get this sort of feedback it really makes our hearts sing!

We read so much about ways to keep individuals and teams motivated and how we maintain job satisfaction, but nothing makes me more motivated than hearing positive feedback and a client advising they wouldn’t hesitate to recommend us. I’ve worked very hard to try and listen to my clients and customer’s requirements and it’s something we will continue to work on as a team as I know there is always room for improvement!

Towards the end of last year AFG LAW were recruiting for a new assistant cashier and passed a referral to Paul Aisthorpe from the Square Peg team. Greg wrote:

“Square Peg very quickly made contact with us and identified what it was that we were looking for in a candidate. They understood the skill sets required, and perhaps more importantly the type of person that we were looking for. They put forward what looked to be an excellent candidate within 2 days of being given the brief. An interview was set up but unfortunately, the guy gave back word and even before the interview, decided to stay put at his current job.

In between making the appointment and it being cancelled, we decided that the job role that we originally briefed Square Peg had changed. We passed on the amended job description and again within 2 days or so, Square Peg had identified a further candidate. We interviewed Matt, and after having a couple more chats with him, decided that he was the ideal fit to what was a fairly new role for AFG LAW, offered him the job and he accepted. He has now been with us for approximately 3 months.

It would have been very easy to pass this testimonial as soon as the role had been filled – job done! But I felt that it would mean far more now, several months further on and seeing Matt developing so well in the role.

Square Peg are different to other recruitment companies that we have used in the past. They listened to what we needed and understood the sort of person that we were looking for – both from a skill set and a personality. They also understood the ethos of AFG LAW. Suzanne actually took the time to come out and meet with us and talk to us so that she fully understood what it was we were looking for.

They vetted and only sent through real candidates and not like so many other agencies that will “listen” but then just send anyone through to you. And ultimately sent through what so far looks like being the perfect candidate.

I would have no hesitation in recommending Square Peg Associates.”

 

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2 Comments

  • Suzanne
    Suzanne
    20.03.2017

    We are very proud that each and every client matters to us. We LISTEN to the difficulties that they face when recruiting, disect and pull apart what works and what doesnt and UNDERSTAND their fustrations. We consult with them and ACT upon it quickly by offering bespoke solutions resulting in finding them the right candidate to fit their team or business. It is what we are trained to do and do it very well.

  • healthcon
    healthcon
    20.03.2017

    This is very fascinating, You are an overly professional blogger. I have joined your rss feed and stay up for looking for more of your great post. Additionally, I’ve shared your website in my social networks

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